Privacy Policy

MWCP Group (“we,” “our,” or “the Company”) highly values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, store, use, and protect your information when you interact with our website, services, or any communication channels.

1. Information We Collect

We may collect information from you in the following ways:

a) Personal Information

• Name, email address, phone number, postal address, and other details you provide when using our website, contacting customer support, or filling forms.

b) Account and Transaction Information

• Details regarding services you purchase, payment methods, invoices, and transaction history.

c) Technical Information

• IP address, browser type, device type, operating system, cookies, and analytics data to monitor usage patterns and improve user experience.

d) Communication Data

• Information from emails, calls, WhatsApp messages, and other communication channels with our team.

2. How We Use Your Information

We use your information for various legitimate purposes:

1. To provide, maintain, and improve our services.

2. To respond promptly to your inquiries, requests, and support tickets.

3. To personalize your experience and deliver customized content or recommendations.

4. To send notifications, updates, promotional offers, or newsletters (with your consent).

5. To prevent fraudulent activities, secure our website, and comply with legal obligations.

3. Information Sharing and Disclosure

We respect your privacy and do not sell or trade your personal information. We may share your information only in the following circumstances:

• With trusted service providers and partners who perform services on our behalf.

• When legally required by courts, regulators, or law enforcement agencies.

• To protect the rights, property, or safety of MWCP Group, its employees, or users.

4. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, including compliance with legal obligations and resolving disputes.

5. Cookies and Tracking

Our website may use cookies, pixels, or other tracking technologies to improve your browsing experience, analyze website traffic, and deliver personalized content. You can disable cookies through your browser settings, but some services may not function properly.

6. Your Rights

• You have the right to access, update, or delete your personal data.

• You can opt-out of receiving promotional emails at any time.

• You can request information about the data we hold and how it is used.

7. Security Measures

We implement administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can guarantee complete security over the Internet.

8. Contact Us

If you have questions, concerns, or complaints about your data or this Privacy Policy, please contact:

📍 Address: D-116, Road No.-5, Shyam Vihar, Fesh No-1, Najafgarh, New Delhi - 110043
⏰ Office Hours: 10:00 AM to 09:00 PM (IST)
☏ Call: +91 92170 58411, +91 87420 83328
✉ Email: support@mwcpgroup.com
✆ WhatsApp: +91 92170 58411