Refund and Return Policy

MWCP Group prioritizes customer satisfaction. This Refund and Return Policy sets out the conditions under which refunds, cancellations, or returns are permitted.

1. Eligibility for Refunds

• Refunds are considered only if the service was not provided as agreed, delivered late, or if there was a technical error on our part.

• Customized services, digital downloads, or services already completed and accepted are non-refundable.

• All refund requests must be submitted within 7 days from the date of purchase or service delivery.

2. Refund Process

1. Contact MWCP Group via email, phone, or WhatsApp to request a refund.

2. Provide proof of payment and service details.

3. Our team will review the request within 3–7 business days.

4. Approved refunds will be processed to the original payment method.

5. Refund processing time may vary depending on banks or payment gateways.

3. Return Policy for Physical Products (if applicable)

• Products must be unused, in original packaging, and undamaged.

• Customers are responsible for shipping costs unless the return is due to our error.

• MWCP Group reserves the right to refuse returns that do not comply with the above conditions.

4. Partial Refunds

• Partial refunds may be issued if a service is partially delivered or if there are service limitations acknowledged by both parties.

5. Contact

For any questions regarding refunds or returns, contact:

📍 Address: D-116, Road No.-5, Shyam Vihar, Fesh No-1, Najafgarh, New Delhi - 110043
☏ Call: +91 92170 58411, +91 87420 83328
✉ Email: support@mwcpgroup.com
✆ WhatsApp: +91 92170 58411